The Matriarch FAQ's
Is The Matriarch Pet friendly?
We are passion about dogs here at The Matriarch, they are welcome in our olive garden and VIB room. Please advise your host to be sure you are seated in the right area.
Are you wheelchairs accessible?
Yes, we are.
Do you cater to any dietary requirements or allergies?
Please inform your waitperson of any dietary requirements. The matriarch menu is designed in awareness of the challenge of food allergy sufferers and go to every effort to meet your needs. Fancy tea dietary requirements must be notified during the reservation or booking process.
What dietary requirements or allergies can you support for Fancy tea?
We have the following dietary menu's available for Fancy tea. Gluten free, Dairy Free, Vegan and Gluten free and Dairy free.
Who can I send a charity request to?
If you are raising funds for a local cause, please send email to firstname.lastname@example.org and we can support where we can. We love to support our local community, Unfortunately duo to limited resources, we can't say yes to every causes we are invited to be part of.
Can I have a photoshoot at The Matriarch?
We are glad you're in love with our sexy decor as mush as we do. Our beautiful garden is available outside of peak service hours, please send us an email if you're keen to stage a photoshoot here.
Please note any unapproved shoot will be asked to stop as our customer's experience always comes first.
Is there parking availability?
There is street parking available on Masters St. The closet carpark is Sercure carpark at Gaswork plaza.
Can we decorate?
We request that decorations are limited to table decorations only. Decorations can not include confetti, glitter or similar items.
Decorations that impose an OH&S risk to staff/other guests or do not follow the above will be unable to be brought into the Matriarch.
Please note that we do not allow time for decorating table prior to your reservation. If you choose to decorate this will need to be done during your reservation window.